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Benefit Payments

What happens with your money

The Council:

  • Provides advice and assistance about benefits, including a home visit service where appropriate.
  • Makes benefit payments of more than £44M.
  • Pays approximately 8,500 housing benefit claims for private tenants, council tenants and tenants of other social housing providers.
  • Pays approximately 10,000 council tax reduction claims.
  • Assesses around 5,000 new benefit claims annually.
  • Makes over 78,000 changes to existing benefit claims annually, where circumstances alter.
  • Prevents and detects fraudulent benefit claims.
  • Identifies and, where appropriate, re-claims overpaid benefit.


Updated: 22 Dec 2015
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