Search site
»
Repairs and maintenance

Can I report a repair on-line?

Yes

Red tick

If your repair is:

 

 

Not Urgent

Report a repair now

No

Red cross

If your repair is:

Gas

 

An Emergency
Outside of Office Hours

 

 

An Emergency
During Office Hours

 

If you can smell gas or suspect a gas leak please call the National Gas Emergency Service on 0800 111 999 - please have your post code ready


Emergency Repairs - Out of Hours

please phone immediately on: 023 8028 5250 or mobile number: 07771 259098

 

 

Emergency Repairs - In Office Hours

please call Customer Services on: 023 8028 5222

What happens after I report my repair online?

  1. You will receive an automated email confirming that we have received your report
  2. You will also receive an email from us giving you a job reference number and telling you the Priority of the repair
  3. You will be contacted by our Contractors or Maintenance Inspectors to arrange their visit

For more detailed information on repairs  - Repairs and Maintenance

Updated: 17 Mar 2017
Powered by GOSS iCM