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How to contact the Business Rates Office

By e-mail

  • If you want to send a longer email to us rather than being restricted to a standard form length, you can email us at

If you e-mail us we will keep your e-mail address on your account records unless you indicate that you do not agree to this. 

By Phone

To speak to a member of the business rate team, you can call us on 01590 646119.

Our offices are open:-  Monday to Thursday 8.45am -5.15pm and on Fridays 8.45am - 4.45pm


By Post

Our office address is:-

Revenues and Benefit Service
New Forest District Council
Town Hall
Avenue Road
SO41 9ZG

Updated: 17 Aug 2017
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