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Digital Champions in Action

Digital Champions

Volunteer Digital Champions have helped residents around the New Milton area who attended 'drop in' sessions organised by New Forest District Council. One such resident is Sheila James. She shares her story with us. . .

Sheila's Story

Sheila James from New Milton is one of 50 local people who has benefited from the help of a New Forest Digital Champion:

She explains ''I have been along to five Digital Champion sessions run by NFDC. At first I was nervous, but people were very welcoming and friendly and the Digital Champions were very encouraging. They soon put me at my ease'.

"I can do all sorts now: I can listen to music on line, I can watch programmes or play games like Solitaire or that bubble burst one!"


Shelias Story 1

Shelia's Story 2


My five grandchildren have been really encouraging. They send me messages like 'Go Grandma Go!' when I send them photos of my garden when I am practicing.
"It's been really good to learn how to take photos and send them, a nice thing to share. I am even thinking about using Skype now!"

Digital Champions 

The Digital Champions have helped residents to sign up to a free online learning resource that anyone can use called Learn My Way, enabling them, in their own time, to follow online courses on a variety of subjects including:

  • Staying healthy with NHS choices

  • Completing online forms

  • Understanding public services online

  • Watching and listening online

  • Using photos

By having one-to-one sessions with a volunteer Digital Champion using their own digital devices e.g. laptops, tablets, smartphones, learners were shown hints and tips about how to make the most of their own digital device.Some of the topics they found out more about included:

  • Ordering prescriptions online

  • Skyping friends and family

  • How to apply for jobs

  • Access to Council services

  • Health advice

Learners were able to go at their own pace and concentrate on anything they wanted help with. 

Learners have said. . .

Speech bubbles

Check out where the latest Digital Champion sessions are taking place


Updated: 18 Oct 2017
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