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Repairs Online

 Contact Form: Contact Us        


Email:  Housing Support Hub

Web Chat Terms and Conditions

          Tel:  023 8028 5222

Repairs Online will allow you to:

  • Identify and order repairs (using simple pictures and options)
  • Print a confirmation of your repair order

Every request will be processed within 3 hours of being received or the next working day, if reported out of hours

Depending on the type of repair reported;

  • it will either be inspected within 14 days, or
  • if the work can be arranged straight away, it will be completed within 5 or 28 days (depending on it's urgency)

If you need to report an Emergency Repair please contact

  • Customer Services (in normal office hours) on 023 8028 5222
  • Our Emergency Out of Hours Service (outside normal office hours) on 023 8028 5250 or the Emergency Mobile: 07771 259098

 DO NOT use Repairs Online for emergency repairs


Report a repair online





Updated: 30 Apr 2020
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