Search site

Rechargeable Repairs

Contact form:  Contact Us        

Email: Housing Support Hub

Web Chat Terms and Conditions

          Tel: 023 8028 5222


We do not bear the cost of all repairs

Where tenants, visitors or pets, have caused damage (e.g. broken window) or been negligent (e.g. locked out of property) the tenant will be responsible for the cost of the works to rectify the problem.

You will be advised that a repair is rechargeable when reporting the repair and an indication of the cost will be given.


For routinely charged minor repairs such as lost keys and broken windows, we will apply a fixed charge payment (including VAT) as set out below:

  • During office hours: £67.20.
  • Out of office hours: £106.80.

IF further works are required further charges maybe applied.


Updated: 13 May 2020
Powered by GOSS iCM