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Communal Repairs

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Email: Housing Support Hub

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          Tel:  023 8028 5222


Repairs to Communal Areas in Flats

We are responsible for repairs to communal areas in blocks of flats including stairs, door entry systems, communal lighting, landings, communal windows, courtyards and sheds

Any tenant in the block of flats noticing a repair should report it to us as soon as possible

Once the work has been completed, the workman will attempt to get a tenant in the block to agree that the work has been completed - they may not go back to the original tenant that reported the repair


Repairs to Communal Areas

There are occasions when tenants identify repairs that are not to their own home

This could include things like the communal lighting in a block of flats, or the communal drainpipes to a block of garages

Please report these requests for repairs as soon as possible and we will be happy to undertake the work

- Repairs Online

- Contact Customer Services


Deliberate Damage

If tenants are aware that damage is being deliberately caused by an individual / groups of individuals we would welcome information leading to those people being charged with the repair costs (not the rent payers)


Updated: 30 Apr 2020
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