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Modernisation and Improvements

Contact Form:  Contact Us    

Email:  Housing Support Hub

Web Chat Terms and Conditions

Tel:  023 8028 5222

We provide an extensive programme of improvements and modernisation works each financial year (April to March)

We carry out these works with the aim of all our homes achieving the Decent Homes Standard

To achieve Decent Homes we focus on kitchen refurbishments and thermal insulation works, eg, loft and cavity wall insulation

We are also working towards all properties having some form of central heating, eg, gas or electric

Each year we also run more general contracts such as:

  • Replacement PVCu windows
  • Replacement doors
  • Replacement roof coverings
  • Replacement kitchens
  • Replacement bathrooms
  • Driveways and dropped kerbs
  • Asbestos removal
  • Replacement heating
  • External decorating

The works proposed for the current financial year are shown on the Planned Maintenance Programme 2018 - 2019

Our Surveying & Technical Team undertake specialist contracts and investigations such as:

  • Structural investigations/ remedial works
  • Investigating damp
  • Asbestos sampling and removal contracts
  • Fire damage and Insurance works
  • Remodelling and major refurbishments
  • Consultancy projects

If you are experiencing a problem/repair as a result of current or recent modernisation or improvements, you should either;

  • contact the Surveyor in charge of the works - given to you on the Tenant Information Sheet for the works
  • contact Customer Services


Updated: 30 Apr 2020
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