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Homesearch complaints and appeals

Online ContactEmail: Housing Options          Tel: 023 8028 5234

Waiting List - Homesearch

You can ask us to review a decision we have made about:

  • your eligibility to join the waiting list
  • your priority on the waiting list

If you think the decision is wrong you must write to us within seven days of receiving the decision letter.

A senior officer who was not involved in the original decision will review your case and you will be notified in writing of the outcome of the review.

If you are unhappy with the service provided and wish to make a complaint, or you do not agree with a decision we have made about your application, please contact us using the any of the options shown above.

Updated: 4 Sep 2018
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