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Reductions available to ratepayers

These are brief details of the reductions which may be available to non-domestic ratepayers

Small Business Rates Relief

  • Designed to help small businesses cope with their rates burden,
  • Up to 100% bill reduction,
  • Only applies if the property is occupied and, 
  • Where Rateable Value is less than £15,000,
  • Easy to apply for
  • more details and application form


Rate Relief - premises occupied by a registered charity

  • Registered charitable organisations occupying a non-domestic property for charitable purposes
  • An organisation which, although not a registered charity, is established for charitable purposes only (e.g. an educational trust, scout or guide units)
  • Charity shops where goods for sale are wholly or mainly donated and proceeds applied for the purposes of the charity,
  • Entitled to relief of 80% of the rates,
  • Council can award discretionary rate relief for all or part of the remaining 20%


Rate Relief - Non Profit Making Organisations

May apply to non-domestic property occupied by certain bodies not established or conducted for profit and whose main objects are charitable or philanthropic, religious, or concerned with education, social welfare, science, literature, fine arts, or the occupier is a club concerned with recreation.  Council has the discretion to reduce all or part of a rates bill.  Part of the cost is met by New Forest's council taxpayers

  • Examples - small sports clubs, village halls, local community facilities


Transitional Relief

Automatically calculated and shown on the rates bill - no application required.  Designed to cushion the effects of large changes in the amount you have to pay following the revaluation effective from 1 April 2017.



Rate Relief on Hardship grounds

Council has discretion to reduce all or part of a Rates bill  on the grounds that the occupier of a non domestic property is experiencing financial hardship caused by the business rates.

Council must take into account the interests of its Council Tax payers (40% of any reduction is funded by council tax payers).  Need to demonstrate the benefits and services the business provides to the local community and that hardship would result if reduction was not granted.  Need to provide copy of latest accounts.  


Rural Settlement Relief

Reduction may apply for certain businesses situated in a 'rural settlement'.  See list below which identifies rural settlements (populations of 3,000 or less).

The occupier of a general store or post office in a rural settlement is entitled to rate relief of 100% if it is the only such store or post office in that settlement and its Rateable Value (RV) is less than £8,500.

A pub or petrol station with a RV of £12,500 or less in a rural settlement can qualify provided it is the only pub or petrol station.

The council also has the discretion to remit all or part of the business rates on other businesses in a rural settlement area if the RV is less than £16,500 and the Council is satisfied the business is particularly beneficial to that local community.

Rural Settlement List

Ashford *
Ashurst & Colbury
Bartley *
Bashley *
Burley & Burley Street *
Cadnam *
Copythorne *
Denny Lodge
East Boldre
Ellingham Harbridge & Ibsley
Emery Down *
Everton *
Exbury & Lepe
Fawley *
Godshill *
Minstead *
Netley Marsh
Tiptoe *

* The boundaries of these settlements are defined on maps, which, for copyright reasons, we are unable to display.


Community Amateur Sports Clubs

Sports clubs registered with Her Majesty's Revenue and Customs (HMRC) as a community amateur sports club (CASC) are entitled to 80%  rates reduction on presentation of their Registration Certificate.

Information on CASC registration can be viewed on the HMRC dedicated web page at 


Updated: 18 Feb 2019
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