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Your Rateable Value and how to make an Appeal

Your Rateable Value

All non-domestic properties subject to business rates have a Rateable Value (RV) which is determined and maintained by the Valuation Office Agency .  This value is based on the market rent that could be achieved for the property at a given date.  Effective from 1 April 2017, all rateable values have been reassessed based on rental values at 1 April 2015.

For a full list of rateable values, see the list of business rate valuations at the Valuation Office Agency

The rateable value may change if any physical changes are made to your property, for example, building or demolishing an extension. Therefore such changes must be reported to the Council's Business Rate Team -


As owner, or ratepayer, you also have the right to appeal to the Valuation Office Agency against the rateable value of your property, if you believe it is incorrect.


When and how can I appeal?

An appeal to the Valuation Office Agency against a rateable value begins with a proposal to alter the rating list. Before making an appeal, you can contact the Valuation Office Agency to discuss your new rateable value and why you want to appeal against it. They may be able to resolve things without you needing to follow the formal process.

The contact details for your local valuation office is-

Tel: 03000 501501                   


Non-Domestic Rates South West, Valuation Office Agency, 2nd Floor Temple Quay House, The Square, Temple Quay, Bristol, BS1 6PN


  • You can make an appeal online on the Valuation Office Agency website. This guides you through each stage of the form; or
  • You can download and fill in a form (there is separate guidance to help fill it in) and send it to the Valuation Office Agency by post. You need to provide reasons why you are making an appeal. Give your reasons on the form, including the address and postcode of any other property that you are comparing yours with.


Transitional Relief

Following the revaluation effective from 1 April 2017, for those ratepayers that would otherwise see significant increases or reductions in their rates liability, the Government has put in place a transitional relief scheme to limit and phase in changes in rate bills.

Under the transitional scheme, limits continue to apply to yearly increases and decreases until the full amount is due (rateable value times the appropriate multiplier).  The scheme applies only to the bill based on a property at the time of the revaluation. 

If there are any changes to the property after 1st April 2017, transitional arrangements will not normally apply to the part of a bill that relates to any increase in rateable value due to those changes.  Changes to your bill as a result of other reasons (such as changes to the amount of small business rate relief) are not covered by the transitional arrangements.

The transitional arrangements are calculated and applied automatically and are shown on the front of your bill.  If your bill includes transitional relief and you would like further information about the scheme or an explanation as to how this has been calculated, please contact us.

Further information about transitional arrangements is also available at

Updated: 7 Mar 2017
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