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CORONAVIRUS (COVID-19): We are following government advice. Any updates about impacts on our services will be added here:

Healthcare waste collections are continuing as normal

Healthcare waste

Residents who receive medical treatment at home can apply for a one off or regular collection of clinical waste.

Who is the service for?

  • Residents who are treating themselves at home with medical syringes
  • Residents who, due to illness or injury, are generating infectious waste at home

Using the service

Orange sacks are given to residents who have infectious waste such as stoma pads. The sacks are collected once a week and new ones left in their place. Sacks should be filled three quarters full and tied securely to prevent any spills.

If the request is for the collection of needles or syringes, a yellow sharps box will be delivered. When the box is three quarters full, please call customer services on 023 8028 5000 to arrange for the box to be collected and a new one left in its place.

Please note: black refuse sacks are not suitable for this collection service and will not be taken. We do not collect waste from veterinary treatment or from animal healthcare.

How do I apply for the service?

Please speak with your healthcare professional, who will explain the short registration process and submit a collection request form to the council. We will then contact you to confirm the start of the collection.

We cannot collect healthcare waste from residents who are not registered for the service.

Updated: 21 May 2020
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