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Food Hygiene Rating

Making it easier to choose where to eat and shop

FHRS logo

New Forest District Council has adopted the national Food Hygiene Rating Scheme (FHRS) to help local people and visitors to our area make informed choices about where to eat out or shop for food. It applies to restaurants, takeaways, cafes, sandwich shops, pubs, hotels, supermarkets and other retail food outlets in the New Forest area as well as other businesses where people can eat or buy food.

There are six different ratings from 0 (very poor) to 5 (very good) which a business may receive following their inspection. They are encouraged to display their rating sticker on the door or window of the premises.

The scheme aims to protect public health by providing information about hygiene standards in local food outlets at the time they are inspected by our food safety officers. It's not easy to judge hygiene standards on appearance alone so the rating gives you an idea of what's going on in the kitchen, or behind closed doors. You can check the ratings and use the information to make an informed decision about where to shop or eat.


Check before you choose

You can check the food hygiene rating of a restaurant, takeaway or other food premises in the New Forest by visiting the  food standards agency website, or via this QR code:


How is the rating worked out?

The rating is based on how well the business is meeting the requirements of food hygiene law at the time of inspeciton. In particular:

  • how hygienically the food is handled - safe food preparation, cooking, re-heating, cooling and storage
  • the condition of the structure of the premises - cleanliness, repair, layout, lighting, ventilation and other facilities
  • how the business manages what it does to make sure food is safe and so that the officer can be confident standards will be maintained in the future.

Each of these three elements is essential for making sure that food hygiene standards meet requirements and the food served or sold to you is safe to eat. The rating reflects the conditions found, not the quality of food or the standards of service the business provides.

There are also some frequently asked questions available about the scheme which may be useful to understand how it works.





Updated: 14 Jun 2017
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