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New Forest Health & Leisure app...

Available to download free from both the iOS App and Android Play stores our New Forest H&L app makes staying connected to a healthy lifestyle easier and more accessible than ever before.

The app enables you to book and manage your fitness classes on the go, it is an efficient, convenient and flexible class booking service for both our pay as you go customers and members.  

With the touch of a button you can find live availability on group fitness classes at all of our health and leisure centres as well as view swimming timetables, latest offers, centre opening times and much more. You can even encourage your friends to join you when you social share your fitness plans with the touch of a button.

Furthermore enable push notifications for class programme and instructor changes!

How do I log in to the app to make bookings?

In order to log into the app you will need -

  • Card ID - this can be found on your user/membership card. If you do not have a card, you will need to visit reception in order for this to be issued
  • PIN - if you do not have a PIN you will need your Card ID, Member ID and a valid email address on our system. Once you have these please select Set/Reset PIN
  • Member ID - this can be found on any till receipts you have received from us. If you do not know your Member ID you will need to visit reception for this to be issued or alternatively chat now with one of our advisors

Important customer notice for Android Users of the app

Due to an essential recent upgrade to the app, to ensure its ongoing security and compliance with new GDPR regulations the Transport Layer Security (TLS) has been upgraded. This has resulted in some of our customers who use Android devices with operating system less than 4.4 being unable to book/manage classes on the app. In order to overcome these issues you will need to either -

  • Upgrade the Android version of your phone to 4.4 or above (but some mobile operators restrict the ability to do this)
  • Use a phone with a more recent version of Android (4.4 or later preferably)
  • Use Connect our website based online booking system

Group Fitness Class Book Online Terms and Conditions

LG - Maestro        LG - Visa Debit        LG - Mastercard        LG - Visa Electron        LG - Visa Credit        LG - JCB        LG - World Pay