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Council Tax & Non Domestic Rate Collection

How we are doing

Summary of overall performance 2013/14

We continue to rank amongst the best performing local authorities for council tax and non-domestic rates in the country in terms of the percentage we collect in the year it is due and also in terms of administrative cost per dwelling. Encouraging taxpayers to pay by electronic methods has increased again this year helping to reduce our costs of collection further.

Selection of current performance indicators:

   Actual 2009/10Actual 2010/11Actual 2011/12Actual 2012/13Actual 2013/14
% of Council Tax (domestic rates) collectedBigger is better%98.8198.7198.9799.498.9
% of non domestic rates collectedBigger is Better%98.919998.898.498.6
% of Council Tax collected by electronic meansBigger is Better%8889.390.19191.7
% of callers waiting less than 1 minuteBigger is Better%79.0883.2279.6872.468

Compare New Forest District Council with other authorities using LG Inform

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Updated: 2 Jan 2015
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