|Web contact form: Contact Us||Email: Sheltered housing||Tel: 023 8028 5436|
Arrangements will be made for you to view the sheltered housing scheme and meet the Sheltered Housing Manager.
The Sheltered Housing Manager will discuss your needs and requirements and an assessment form will be completed.
The Housing Needs Department will inform you if your application has been successful. Any offer made will be confirmed in writing.
Once you have signed the tenancy acceptance form you will enjoy all the rights and privileges of a secure tenant.
You will also have a secure tenant's responsibilities, paying your own rent, running your home and providing your own meals. You may be eligible for Housing Benefit and Supporting People Subsidy to help towards your rent and service charge. Please contact the Housing Benefit Section on 015 9064 6121 for more details.
You are expected, with the help of your friends and relatives, to make your own arrangements for moving in, and to meet any cost. You are responsible for arranging the service supply to your property, i.e. water etc. The Sheltered Housing Manager can give you details of the relevant suppliers. You may be asked to move in at short notice, possibly one week.
As a sheltered housing tenant you are encouraged to maintain your independence. It is your home and you are free to come and go as you please. If you are going to be away overnight or before daily contact is made, please let the Sheltered Housing Manager know. The Sheltered Housing Manager will explain this to you once your tenancy is agreed.
Remember you are responsible for paying your rent.