Customer Services (including recycling and refuse collection) - 01590 646123
Service enquiries
Contact email addresses by service
Email contact@nfdc.gov.uk
Main switchboard
Our main switchboard telephone number is 023 8028 5000.
Main offices - postal addresses and opening hours
Appletree Court Fax: 023 8028 5555 8.45 am - 5.15 pm Monday to Thursday | Town Hall Fax: 023 8028 5626 8.45 am - 5.15 pm Monday to Thursday |
How to find our main Council offices
- Directions to Appletree Court, Lyndhurst and location map - Appletree Court, Lyndhurst
- Directions to Town Hall, Lymington and location map - Town Hall, Lymington
Sending a fax
If you wish to send a fax to a particular service, please contact the service concerned for confirmation of the most appropriate fax number to use for your communication.
Local Information Offices – postal addresses and opening hours
There are eight Information Offices located in Fawley, Fordingbridge, New Milton, Hythe, Lymington, Lyndhurst, Ringwood and Totton.
The offices are able to respond to queries on a whole range of council services.
Fawley Jubilee Hall 9.00 am - 5.00 pm Monday | Fordingbridge West Wing 8.45 am - 4.30 pm Monday |
Hythe | New Milton |
The Grove Tel (023) 8084 1411 8.45 am - 4.30 pm Monday to Friday | Town Hall Tel (01425) 611971 8.45 am - 4.30 pm Monday to Friday |
Ringwood 8:45 am – 4:30 pm Monday to Friday | Totton Civic Centre Tel (023) 8086 3138 9.00 am - 5.00 pm Monday to Thursday |
Information Offices provide easy and well sign-posted access to information about services provided by the District Council, Hampshire County Council and Town and Parish Councils and the friendly staff are there to help you find the information you need on these and a range of community and other services.
We make every effort to answer your specific enquiries in one place and recognise that our customers have different and individual needs. Copies of information are available on request in a range of formats.
All Information Offices, except Fawley, have a TellyTalk link to concessionary travel within Customer Services. This system enables you to have your photograph taken for your bus pass or vouchers.
The Disability Helpline number is (01425) 656096
New Forest District Council's Emergency Service
Outside normal office hours, including weekends and public holidays, the council's Emergency Service can be contacted by telephoning 0844 4152211.
Social Services
(Hampshire County Council)
Emergency number
0845 6004555
Minicom (for the hard of hearing)
023 8028 5416 or 01425 626207
Website feedback
we are very interested in any comments or feedback you may have about our website. Please email webmaster@nfdc.gov.uk