Household recycling

We collect recycling from all households in the New Forest every week. Your recycling is collected in clear plastic sacks, or from your communal recycling bin if you live in flats.

You can check your clear sack recycling collection day using our online postcode lookup below.

To recycle glass bottles and jars, use your black box or your communal bin if you live in flats.

On this page:

What we collect

Our recycling contractor can only recycle materials on the list below. Do not put anything else in your clear plastic sack.

There are only six types of material that you can put in your clear recycling sack, which are listed below with examples.

  • Plastic bottles including milk, drinks, toiletries and cleaning product bottles (including lids when attached to the bottle)
  • Tins including food, pet food, biscuits, sweets, tea and coffee tins
  • Cans including fizzy drinks, beers and lager cans
  • Aerosols including deodorants, furniture polish, shaving foam, hairspray and air freshener
  • Paper including newspapers, magazines, directories, catalogues, junk mail, envelopes and stationery
  • Cardboard including cereal, tea, egg boxes, toilet rolls and cardboard packaging.

If you have items that are not on the above list, put them in your black rubbish sack to be collected as household rubbish.

You can recycle glass bottles and jars through your black box or communal bin or take it to a community recycling bank.

At some community recycling bank locations, there are charity-run recycling banks for clothing/textiles, shoes, books and CDs.

Medical syringes should never be placed in the clear recycling sack, even if you believe they are securely wrapped or contained. The council provides a free healthcare waste collection service for this type of waste.

You can find out more about household recycling by reading the leaflet below.

Icon for pdf Household recycling leaflet [84.48KB]

Household recycling leaflet (web version)

How we collect

Your recycling is collected in clear plastic sacks, or from your communal recycling bin if you live in flats.

We deliver 36 clear plastic sacks to each property every six months. You can purchase extra sacks at your local information office.

For operational reasons, the exact dates for sack delivery may vary. You can check when to expect your sack delivery by downloading the schedule below.

Icon for pdf Black and Clear Sacks Delivery Schedule [37.15KB]

New residents can request a delivery of sacks by calling Customer Services on 023 8028 5000.

What to do on collection day

Recycling sacks are collected every week, on the same day as your black rubbish sacks.

Fill your clear sack with recycling and tie it securely. If you have large amounts of cardboard, crush and put it in a clear sack and tie it securely, as wet cardboard cannot be recycled.

Put out your sacks at the edge of your property no earlier than 6pm the day before, and by 6am on your collection day.

Place your recycling items loose in the sack. Any items contained in carrier bags within the clear sack cannot be taken.

If your clear sack contains a lot of non-recyclable materials, none of the contents of your sack will be recycled. The contaminated clear sack will be collected with the black rubbish sacks.

Missed collection

If your clear sacks were not collected, you can contact us to report a missed collection.

Bank holidays

Clear sack collections will still take place over the Easter and summer bank holidays.

Some changes are made to clear sack collection days at Christmas and New Year. These will be published on the find my collection day page at the beginning of December. Details will also be printed on your black sacks, and published in the local press and on social media.

If you need help

Residents who are unable to put their sacks out at the edge of their property due to a disability, illness or injury can contact us to request an assisted collection.

For updates on assisted collections and other waste collections, follow us on Twitter, Facebook, and NextDoor.

You can also subscribe to receive our update emails.

Coronavirus changes to recycling collections

We are continuing to collect your clear sack recycling every week.

Find information on how to put out waste if you or someone in your household has coronavirus

Glass bottles and jars are collected from homes for recycling every four weeks.
Recycle your food and garden waste in an environmentally friendly way.

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