Business rates explained

We collect business rates from businesses in the New Forest that occupy a non-domestic property.

Business rates are also referred to as national non-domestic rates (NNDR). The amounts collected are the way that businesses, and others who occupy a non-domestic property, contribute toward the cost of local services.

Generally, the occupier of the property is liable to pay the business rates, and they are called the ratepayer. If the property is unoccupied, the owner or leaseholder pays.

On this page:

Working out business rates

Each non-domestic property has a rateable value. The rateable value of your property is shown on the front of your business rates bill.

This broadly represents the yearly rent the property could have been let for on the open market on a particular date. For the current rating list that came into effect on 1 April 2017, this date was 1 April 2015.

Rateable values are set by the Valuation Office Agency. We have no involvement in the valuation process, but are required by law to work out your bill based on the value shown in the rating list.

Find out more about how non-domestic properties are valued.

The Valuation Officer may alter the value if circumstances change. The ratepayer (and certain others who have an interest in the property) can also check and challenge a rateable value shown in the list if they believe it is wrong.

We work out your Business Rates bill by multiplying the rateable value of your property by the appropriate national non-domestic rating multiplier, as detailed below.

Some non-domestic properties may be eligible for discounts, relief or exemptions from business rates.

National non-domestic rating multiplier

We work out your business rates bill by multiplying the rateable value of your property by the appropriate NNDR multiplier. There are two multipliers:

  • the standard non-domestic rating multiplier
  • the small business non-domestic rating multiplier.

The government sets the multipliers for each financial year.

Ratepayers who occupy a property with a rateable value of less than £51,000 will have their bills calculated using the small business multiplier, rather than the standard rating multiplier. This assumes they are not entitled to certain other mandatory relief or are liable to pay unoccupied property rates.

For the billing year commencing 1 April 2021:

  • standard multiplier is 51.2%
  • small business multiplier is 49.9%.

Small businesses that occupy properties with a low rateable value may also apply for Small Business Rate Relief.

Business rates instalments

Payment of business rate bills is automatically set on a ten-month cycle. However, if you prefer to pay by 12 monthly instalments, contact us by email to before 1 April.

If you apply after this date, then instalments can only be extended to the following March, which is the end of the financial year.

Occupying premises with other businesses

Where a property has been split into several offices or units, and the Valuation Office Agency assess each one separately, we will charge you according to the area you occupy.

If a property has been recently converted into separate 'premises', or into a different layout, we may not be able to charge you until the correct assessment has been made by the District Valuer.

We may need to ask you more questions to work out who should pay the Business Rates bill. If you think the bill is in the wrong name, contact us straight away with the correct details.

Revaluations and transitional relief

All non-domestic rateable values are reassessed at revaluation, which is undertaken by the Valuation Office Agency. The most recent revaluation took effect from 1 April 2017.

Revaluations make sure each ratepayer pays their fair contribution and no more. They ensure that the share of the national rates bill paid by any one ratepayer reflects changes over time in the value of their property relative to others.

At a revaluation, all properties are given a new rateable value and NNDR multipliers are revised. Some ratepayers may see a change to their business rates bill. However, a change in your rateable value does not always mean a change to your bill.

Transitional relief is available to help businesses that face increases to their bills. This is funded by limiting the reductions in bills for those who have benefited from the revaluation. Find out more transitional relief on the GOV.UK website.

If your business is eligible for transitional relief, we will apply it automatically to your bill. You will stop getting transitional relief when your bill reaches the full amount set by a revaluation.

Further information

The government publishes a document of explanatory notes that provides more details on business rates. You can download this document below.

Icon for pdf Business Rates General Information 2021-22 [33.59KB]

Share this page

Share on Facebook Share on Twitter Share by email


Print this page